Terms & Conditions
Where Clarity Comes First
Welcome to clear-voyage.com. We are pleased to support your travel planning by offering practical information, curated travel resources, and access to carefully chosen travel services. Our website operates through two distinct service models. Firstly, we organise and deliver tours ourselves. Secondly, we act as an affiliate platform that introduces you to trusted third-party travel providers through referral links. Affiliate partners are recognised travel brands like EconomyBooking.com, KiwiTaxi, LocalRent.com, TicketNetwork, Tiqets, Trip.com, WayAway, and WeGoTrip through the Travelpayouts affiliate network.
These Terms and Conditions explain how our services work and what you can expect when using our website. By browsing our site, making enquiries, or completing a booking either directly with us or through one of our partners, you confirm that you have read, understood, and accepted these terms. We recommend reading these terms carefully before making any travel arrangements.
1. Scope of Our Services
Services Operated Directly by Us
Some tours and experiences displayed on our website are created, managed, and delivered directly by clear-voyage.com. These services are clearly identified so you can easily understand when you are booking with us. For each direct service, specific information will be provided, including what is included, how the experience operates, and what level of support we offer.
Affiliate and Referral Services
Alongside our own tours, we also provide links to external travel providers who offer flights, accommodation, transfers, attraction tickets, car hire, and related travel services. When you click on a referral link and complete a booking on a partner’s website, you enter into a contract directly with that provider.
In these cases, clear-voyage.com does not manage the booking process, handle payments, issue tickets, or provide customer support for the service purchased. Any questions, changes, or complaints must be directed to the provider you booked with, in line with their own terms and policies.
2. Our Responsibilities and Limits of Liability
For Direct Bookings
When you book a tour or service that we operate ourselves, we are responsible for administering the booking, delivering the experience as described, and providing reasonable assistance where needed. Our responsibility extends only to the specific service you have purchased from us.
We cannot be held responsible for disruptions or losses caused by circumstances beyond our reasonable control. This may include, but is not limited to, extreme weather, natural disasters, transport delays, strikes, health emergencies, or changes in government regulations that affect travel or tourism operations.
For Affiliate Bookings
When acting as an affiliate platform, our role is limited to directing you to third-party providers through trusted referral links. We do not control how partner services are delivered, and we are not responsible for their performance.
We are not liable for cancellations, schedule changes, overbookings, or service quality relating to partner-operated services. Any claims, refunds, or disputes must be resolved directly with the provider, in accordance with their terms.
3. Offers, Pricing, and Availability
From time to time, we may highlight deals, discounts, or promotional offers available through our partners. These are shared for convenience only.
All prices, availability, and conditions are set and managed by the third-party provider. Details shown on our website may change once you are redirected to the partner’s platform. We do not guarantee that any offer will remain available or accurate at the time of booking, and we encourage you to review all final pricing and terms carefully before confirming a purchase.
4. Bookings, Payments, and Confirmations
Direct Bookings with clear-voyage.com
For services we operate, you will receive a booking confirmation directly from clear-voyage.com. This confirmation will outline the service details, dates, inclusions, and any important instructions. Payments are processed through secure and reputable payment providers.
Bookings Made Through Affiliate Links
For services booked through referral links, all confirmations, vouchers, tickets, and travel documents are issued by the third-party provider. Payments are completed on the provider’s website using their secure systems. Your bank or card statement will reflect the provider’s name, not clear-voyage.com.
5. Changes and Cancellations
Affiliate Bookings
Because we do not operate third-party booking systems, we are unable to make changes, cancellations, or refunds for bookings made through affiliate links. Any adjustments must be requested directly from the provider you booked with, and their individual policies will apply.
Direct Services
For tours operated by clear-voyage.com, changes or cancellations may occasionally be necessary. This may occur when unforeseen circumstances affect itineraries, accommodation, transport arrangements, or scheduled activities, requiring them to be altered, replaced, or cancelled.
When this occurs, we aim to communicate clearly and promptly, and where possible, offer suitable alternatives or solutions. Our priority is to deliver a safe and enjoyable experience within reasonable limits.
6. Travel Documents and Entry Requirements
It is your responsibility to ensure that you meet all entry and travel requirements for your chosen destination. This includes holding a valid passport, securing appropriate visas, and complying with health or vaccination requirements.
Although we may share general guidance or travel tips, you should always verify the latest information with government authorities, embassies, or official sources before travelling.
7. Health, Safety, and Insurance
Your health and safety are important. We strongly advise all travellers to purchase comprehensive travel insurance before departure. Insurance should cover medical treatment, trip cancellations, delays, lost belongings, and other unexpected events.
You are also expected to follow safety instructions provided by service providers and local authorities at all times. clear-voyage.com does not sell or provide travel insurance.
8. Affiliate Partners and Transparency
clear-voyage.com participates in affiliate programmes with selected travel partners. This means we may receive a commission if you choose to book a service through one of our referral links. These commissions do not increase the price you pay. They help support the maintenance, development, and availability of our website. We aim to work only with providers we believe offer dependable and reputable services, although final responsibility for delivery remains with the provider.
9. AI-Generated Images and Illustrative Content
Some images, icons, and visual elements on this website may be created or enhanced using artificial intelligence tools. These visuals are used for illustrative, design, or marketing purposes only.
AI-generated or enhanced images may not represent real locations, accommodation, vehicles, facilities, people, or actual tour conditions. They should not be treated as exact or guaranteed depictions of what is included in a tour or service.
To understand what is included in your booking, you should always rely on the written itinerary, inclusions and exclusions, and your official booking confirmation rather than images alone.
10. Privacy and Data Protection
We respect your privacy and handle personal data with care.
Direct Bookings
When you book a service directly with us, we may collect basic personal details such as your name, contact information, and booking information. This data is used only to confirm your booking, deliver the service, and provide customer support.
Payments are processed securely through third-party payment providers, and we do not store sensitive financial information. Personal data is not sold or shared, except where necessary to deliver the service, such as passing your name to a local guide. Information is stored securely and retained only for as long as required for operational or legal purposes.
Affiliate Bookings
We do not collect or process personal or financial information entered on partner websites. Any data shared with third-party providers is governed by their own privacy policies.
For more information, please review our Privacy Policy.
11. Acceptance of These Terms
By using the clear-voyage.com website, you confirm your agreement to these Terms and Conditions, as well as the terms and conditions and privacy policies of any third-party provider you choose to book with.
If you have questions, feedback, or concerns, please contact us at:
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